Reducing Household Expenses – OOMA
An update on our OOMA Experience.
The One Dad family has been looking for ways to decrease monthly expenses and I’m not sure about you but paying $45 per month for a residential landline is an easy target to lower. As explained here, we decided to go with OOMA – this is our update on the process.
The OOMA system arrived on time and the set up was very easy. It worked with our current system and it really was seamless.
As part of the process on setting up OOMA – they give you a new phone number that works immediately.
Porting our Number
All well and good, however in our case it was a requirement from Mrs. One Dad that we use the same number – so that means we needed to ‘port’ our number from our current carrier over to OOMA. Fortunately, OOMA includes very easy instructions in how to port over the number to OOMA (for a small one time fee). I completed the instructions and 4 weeks later I received notification that the number was ported. Practically, I disconnected all phone lines to the plug in the wall and worked them through the OOMA system and we were (and are) happy customers. Not once did we need to contact OOMA for support – a testament to the great instructions that are included.
Our existing handsets worked no problem with the OOMA system – but they were dated and OOMA provided a special deal on their handsets that are specifically meant to interact with OOMA – since we were so happy with the service and the deal was so good – we decided to go through with this as well. They arrived in a timely manner and they are very nice handsets – again, we are aiming to reduce recurring charges – we don’t mind one time charges to help us do this. It’s the classic CAPEX vs OPEX paradigm 😊 (and I am probably an easy sell)
The OOMA systems has many more features that our legacy provider – one of my favourite is the voicemail to email. It’s really convenient to be able to get voicemails via email.
Legacy Carrier Lessons learned:
Now, things to watch out for are not on the OOMA side, they are on the legacy provider side.
In short – the legacy provider has HATED that I have left them for home phone and I suspect that you may have a similar experience.
- The legacy provider has charged us $130 for the ‘phone modem’ You will need to disconnect this piece of equipment and take it into a retail outlet of your legacy provider in order to get this charge reversed. It will likely be near where your power panel is.
- The legacy provider has removed all bundling for our remaining services – Internet & Cable. Despite not having home phone our bill will now be about $100 a month more expensive because they are being a petulant child about the home phone and are operating in an outdated business model assuming that the consumer has no other choices. But we do!
- We have been considering pulling our cable subscription as well and this seals it – we will have to do so. I called multiple times and there are simply no ‘bundling’ options available for just Internet & cable services which increases your cable bill by a very large margin
- I was just reading articles on the financial post about consumers ‘cutting the cord’ on cable – do they think this treatment is going slow that trend
- A carrier that treats customers removing 1920 era technology from them as if they have no other choices is not a forward looking company that I would be investing in.
I hope our experience helps you if you are considering a similar action. Luckily for us we were wanting to cancel cable anyways, but if that’s not in the cards, then I would contact your carrier prior to porting your number to another provider – their reaction to that may surprise you as well.
I will be sharing our experiences of going cable free as well.
Please let me know your experiences in the comments if you have cancelled your landline with your legacy provider